Return and Refund Policy

Scrappin' & Craftin' allows most unopened products to be returned for a refund within 14 days of the invoice date.   Please note, the original shipping charge is non-refundable. 

Contact us:

Contact us at service@scrappinandcraftin.com.  You will receive a return tracking number which you will need to include with your returned items.  Once we receive the item, you will be notified via email about your return status. If you are eligible for a refund, the refund amount will be credited to your original payment method within 3-7 days. 

Does Scrappin' & Craftin' pay the return shipping cost?

No, Scrappin' & Craftin'  does not pay the return shipping cost or any other shipping cost.  We do not provide pre-paid return labels; you are responsible for covering shipping costs to return except in cases where the item is confirmed to be faulty or a mistake made by our team. 

What address should I send my return to?
Scrappin' & Craftin' 
P.O. Box 656
Plainfield, IL 60544